Supreme Lock & Hardware Showroom
120 Birch Avenue, Tauranga

Open Hours
Monday - Friday
8.00am - 5.00pm
Saturdays -
Open by Appointment.

T: 07-5789 425
F: 07-5789 3266
E: sales@supremelock.co.nz

FAQs

If you are unsure what it is you need, give us a call and we can try and solve your problem over the phone, alternatively email alison.radford@supremelock.co.nz and we will be more than happy to try and match your current hardware or send us a photo of what you need and we will try and source it for you.

We are proud to help you find your hardware solution, we have been around since 1987 in New Zealand and have a reputible name that you can rely on. We pack your hardware with a smile and want to see you our customer satisfied with your door hardware solution.

Yes you can, we offer a 10% discount for all Gold Card Holders. You will have to shop in-store for this discount to apply.

Make sure you like us on facebook and share the love !

We like to rest our team at Supreme over christmas and New Year, so we are closed from 23rd Dec 2016 and re-open again on the 9th Jan 2017. So all orders purchased on-line will be despatched then.

Returns - If you would like to return the product or products because it is not suitable we will happily take the items back, as long as this is not a special powder coated or special order product.

NZ Shipping - Supreme Lock & Hardware will aim to process your order within 24 hours of placing on-line, sometimes we run out of stock and we will need to get more products in, if this is the case we will aim to have your door hardware delievered within 5 working days. If there is a delay we will advise you via email when your order is placed of the approx ETA of your shipment.

Worldwide Shipping - We will aim to process your order within 24 hours of placing on-line, however this may take longer to ship to your country as we will ship at the most cost effective option. We will however advise you once we have shipped your order and the shipping carrier and tracking details.

 New Zealand - We are happy to supply your door hardware freight free anywhere in New Zealand ( South and North Island ). All orders including Trade Account customers who place there order online we will deliever this free of charge. All orders are dispatched via Poste Haste Couriers and are trackable.

Worldwide - There is a minimum NZ$20.00 shipping charge on all orders under NZ$ 50.00 anything over $50 will be shipped to you free to charge, anywhere in the world.

When you recieve your products and you are not entirely happy with the products ( i.e. not what your thought? or in best condition ), we will happily replace or refund your money. We must however recieve these products back in the same condition we sent them to you and in the original packaging along with your reciept.

If the goods are incorrect or damaged please let us know as soon as you have recieved the goods, otherwise a 30 day return policy will be honoured.

Note: Special Order Items ( Special Colour Finish ) will not be returnable. This will be advised to you on your order at the time of purchase.